Well I say nanosecond but basically the old people moved out and we moved in yet there's a couple who aren't us and aren't the old people who've managed to get their name on every official piece of literature that comes through our door: council tax, utility bills, service charges.

It's a bit baffling because I can only presume that either the estate agent made up two names to give to the old owners, who then passed them on, or else this couple have moved in somewhere else in the block and are so mind numbingly thick they have no idea where they live.

How does this sort of thing happen? I was rung on my mobile just now by Eon electricity asking after them. I can't work out why that is.